NFU Home Insurance Review

NFU Home Insurance Review: NFU Home and Lifestyle Insurance provides one of the highest quality offerings on the market. This can be seen as indicated by a Defaqto 5 Star Rating.

What is NFU Home Insurance?

NFU Home Insurance is a type of insurance policy provided by the National Farmers’ Union Mutual Insurance Society in the United Kingdom (NFU Mutual). This insurance policy protects UK homeowners against damage or loss to their property and belongings.

The NFU Home Insurance policy includes a variety of coverage options, such as buildings insurance, contents insurance, and personal possessions insurance, which covers items such as jewelry, laptop computers, and mobile phones.

The NFU Mutual Home Insurance policy also includes optional add-ons such as legal expenses coverage and home emergency assistance, which can be purchased separately.

NFU Mutual is a mutual insurance company based in Stratford-upon-Avon, England, that was founded in 1910. In the United Kingdom, the company specializes in providing insurance products and services to farmers, rural communities, and other individuals and businesses.

NFU Home Insurance Overview

Because no two homes are alike, neither is NFU mutual home insurance approach to protecting them.

As a result, nfu Home and Lifestyle Insurance includes standard coverage for what matters most.

We consider it our responsibility to assist you in ensuring the safety of your home and most valuable possessions.

We have you covered whether you live in a townhouse, a listed building, or a thatched cottage.

What Does NFU Home Insurance Cover?


Here are the list of things covered by NFU Mutual:

  • Alternative living arrangements for you, your family, and domestic pets if your home is unable to be occupied: up to £75,000 or 25% of the insured rebuild cost, whichever is greater.
  • Replacement of exterior door locks, safes, and alarm systems if keys are lost: up to £1,000. If the keys are stolen, the total cost is limited to the amount insured.
  • Building repair works to insured damage performed by our approved contractors are covered by a 3-year warranty against workmanship defects.
  • Trace and access – the cost of locating the source of leaking water or oil used in central heating: up to £10,000.
  • Personal legal expenses cover of up to £50,000 to provide advice and assistance with the cost of legal representation to you or your family living at home, including a 24 hour advice helpline.
  • Accidental damage to fixed glass, ceramic hobs, or sanitary ware in your home.
  • Home entertainment equipment is covered for accidental damage up to one-third of the total amount insured or £10,000, whichever is greater.
  • Damage to student belongings away from the home: up to £7,500.
  • Credit card fraud and unauthorized use of credit card: up to £10,000.
  • Outbuildings theft: up to £5,000.
  • Damage to garden contents: up to £5,000.
  • Damage to trees, shrubs, and plants: up to £2,000 in total, £250 per item.
  • Money in the house: up to £2,500.
  • Personal belongings while away from home are optional.
  • Home Emergency Cover – optional: providing cover up to £1,000 per claim.
  • Full accidental damage – optional.

What’s Not Covered by NFU Home Insurance

Below are the things not covered by nfu mutual home insurance:

  1. Any excess, which is the amount you must pay in order to file a claim. Where these apply will be specified in your policy documents.
  2. Connected services, such as a drainage system or sewage tank; boiler and heating systems, are covered by an optional Home Emergency plan, which includes a one-year repair guarantee.
  3. Damage or loss caused by a lack of general maintenance, wear and tear, and the deterioration of value over time.
  4. Any costs associated with replacing, repairing, or restoring your buildings and contents that exceed the amount insured.
  5. Damages caused by domestic pets.
  6. Student properties or possessions stolen from an unlocked room.
  7. Gates or fences damaged by a storm or flood.
  8. Accidental damage to the contents of your garden.
  9. Personal belongings stored away from your home.

How to Compare NFU Home Insurance cover

With alot of Home Insurance products on the market, it can be difficult to make the right choice to ensure you have the right level of coverage.

However, to assist you, Defaqto has created a comparison tool that allows you to compare nfu Home and Lifestyle Insurance with other providers.

Defaqto is a market leader in financial information, ratings, and fintech, assisting consumers, financial institutions, and financial advisers in making more informed decisions.

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Nfu Home and Lifestyle Insurance is rated 5 Star by Defaqto, making it one of the highest-quality offerings on the market.

Is NFU Mutual Home Insurance  Policy Good or Bad?

As earlier state, NFU Mutual is a UK-based insurance company. It offers home insurance policies to protect your property and belongings.

Nfu mutual home insurance policies come in two levels of cover – “Standard” and “High-Value” – and both offer protection against damage, theft, and loss of your possessions, as well as liability cover in case someone is injured on your property.

More so, NFU’s home insurance policies come with some additional features such as alternative accommodation, accidental damage, and legal expenses cover. Interestingly, customers can also choose to add extra cover options like home emergency cover and personal possessions cover.

Generally, the quality of an insurance policy is subjective and depends on individual needs, preferences, and experiences. Therefore, it’s important to carefully review the policy details, coverage options, and terms and conditions before purchasing any insurance policy to ensure it meets your specific requirements.

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It may also be helpful to read reviews or speak with experts who have experience with the insurance company to gain a better understanding of their reputation and customer service.

NFU Home Insurance Review

Positive reviews:

  • “I have been with NFU Mutual for a few years now and I cannot fault them. Their customer service is excellent, and they always respond quickly to any queries or claims. Their home insurance policy is comprehensive and affordable, and I feel confident that my home and possessions are protected.”
  • “I recently had to make a claim on my NFU home insurance policy due to some water damage in my house. The claims process was straightforward, and the NFU team was very helpful and supportive throughout. They arranged for the repairs to be done quickly, and I was impressed with the quality of the work.”

Negative reviews:

  • “I was disappointed with the level of cover provided by NFU’s standard home insurance policy. I had to pay extra for some key features such as accidental damage and legal expenses cover, which I think should have been included in the standard policy. The customer service was also not great, and it took a long time to get through to someone on the phone.”
  • “I had a bad experience with NFU when I made a claim for some stolen items from my home. The claims process was slow and frustrating, and I felt like I was not being listened to. In the end, I had to escalate the matter to the ombudsman to get a resolution. I would not recommend NFU home insurance policy based on this experience.”

Important Tip: Please keep in mind that these reviews are subjective and may not reflect everyone’s experience with NFU’s home insurance policy. Before making a purchase, it is critical to conduct extensive research and evaluate multiple sources of information.

How to Save Money on NFU Mutual Home Insurance

Home Insurance Offers

The first offer made by an insurer is not always the best offer they can make. So, before you hand over your money, look into what other insurers are offering for comparable coverage and see if your current insurer can beat it.

Consider what is optionally included in the quote. You may want the peace of mind that comes with an all-inclusive policy, but certain add-ons may not be right for you or may duplicate coverage you already have separately.

Where you buy your insurance can sometimes affect how much you pay, which is why we recommend checking prices on multiple comparison sites (where available) as well as trying them directly.

However, Home insurance from NFU Mutual can only be purchased over the phone; hence it is not available on price comparison websites.

What is the NFU Mutual Home Insurance claims number?

Call 0800 197 0963 if you need to make a NFU home insurance claims.

When you call, you’ll be asked for information about what happened and when it happened, as well as any actions you’ve taken thus far.

NFU Mutual Home Insurance will also inquire about the nature of your claim and the estimated cost.


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